Welcome to The Swaap, operated by RICCH ASSOCIATES ("we," "our," or "us"). By using our app and services, you agree to abide by these Terms and Conditions (the "Terms"). If you do not agree to these Terms, please do not use our platform.
1. Eligibility
To use The Swaap, you must be at least 18 years old. By creating an account, you confirm that you meet this age requirement.
2. User and Service Provider Responsibilities
• Accurate Information: All users and service providers are responsible for providing accurate and up-to-date information. Providing false or misleading information may result in account suspension or termination.
• Account Security: You are responsible for safeguarding your account credentials. Notify us immediately if you believe your account has been compromised.
• Prohibited Activities: Users and service providers agree not to misuse The Swaap for any illegal activities, harassment, or violation of the rights of others.
3. Service Provider Subscription
Service providers are required to pay a monthly subscription fee to access The Swaap. Payment details are as follows:
• Subscription Fee: The subscription fee is payable monthly, with options for auto-renewal unless canceled.
• Renewal and Cancellation: Subscription renewals are processed automatically. To avoid auto-renewal, you may cancel your subscription through the app before the renewal date. Cancellations take effect at the end of the current billing cycle, and no refunds are issued for partial months.
• Non-Payment: Failure to pay the subscription fee may result in restricted access or suspension of your service provider account.
4. Payment Terms for Users
Users may be required to pay booking fees for certain services, which will be outlined during the booking process. All payments are processed through secure, third-party payment providers, and users agree to comply with these providers' terms.
5. User and Service Provider Interactions
The Swaap serves as a platform to connect users with independent service providers. We do not employ service providers and are not responsible for their actions or services. Any disputes or issues regarding service must be addressed directly with the service provider.
6. Intellectual Property
All content, logos, and trademarks used on The Swaap are the property of RICCH ASSOCIATES and are protected by intellectual property laws. You may not use, copy, or distribute any content from The Swaap without our prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, RICCH ASSOCIATES will not be liable for any indirect, incidental, or consequential damages arising from your use of The Swaap. This includes, but is not limited to, damages for loss of data, business interruption, or service errors.
8. Termination
We reserve the right to suspend or terminate any user or service provider account at our discretion, particularly in cases of violation of these Terms or misuse of The Swaap.
9. Governing Law
These Terms are governed by the laws of [your jurisdiction]. Any legal disputes arising from these Terms will be resolved in the courts of Andhra Pradesh.
10. Changes to Terms
We may update these Terms from time to time. Continued use of The Swaap after any updates constitutes acceptance of the revised Terms.
11. Contact Us
For questions regarding these Terms and Conditions, please contact us at info@theswaap.com